千岛湖 住宿等级：4酒店, CNY297 起

“前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！”

“可能因為疫情關係，行政酒廊的待遇差了，平日雞尾酒時段只有好少數的小食及飲品供應，感到失望，但房間的湖景很美，酒店的打咭點也多”

“服务很好，体验还不错，就是下次能升级到湖景房就好了”

“Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then……

“客房服务到位，富有人情味，值得夸奖。 餐厅对自带酒还要收开瓶费，不应该。 酒店行政酒廊管理不够。”