里奥格兰德韦尔度假村

"Our room did not have hot water and the front desk didn’t switch us to another room until we visited them in person. They tried to fool us in the phone call said they ran out of the room and refused a refund. Very terrible experience"

"停车方便"

"I found 7 long hairs on my bed cover. The bed sheet was not changed."

"很棒！"

"There are few kinds of breakfast, no fruit and no coffee."

"Great "

"The curtains in the room could not be drawn up. The lights outside were on at night, and the next day dawned very early. For people with sleep disorders, it was impossible to sleep! We informed the front desk manager that night, and he said someone would come to fix it. But he didn't come until midnight. We went downstairs again in the early morning to ask, and the front desk lied that the repairman had come, but now he was off work and couldn't fix it. We didn't sleep all night! The front desk was very indifferent, and didn't try to solve the problem. He just said "sorry" coldly."