“Spacious room with most basic equipment for cooking. Air conditioning is also available. Room amenities quite well maintained. Staff are very nice and helpful.
Great location, very near to Farnborough Main train station, and 20 mins walk to Farnborough North. Also very close to the Meads shopping centre with many shops and restaurants.
Rooms facing the road might hear more noise from cars passing by.
It would be better if the bath tub is changed to shower to avoid water splashing on the floor,……
“Cleanliness - disappointing really. I understand that they provide cleaning once a week, but the floor was not thoroughly hoovered/ surfaces were not cleaned thoroughly before we went in, so by day 3 - it was not in a clean state.
We stayed for 7 days - General hygiene rule being we should change our towels every 3 days, and we were only given 1 set of towel each (so we ended up using the same towel over 7 days/ 6 nights), pretty horrible. This can be easily solved if they provided us 2 sets……
“Stayed 3 nights at Fraser Suite Queen's Gate, London. Location was great, just 5 mins walk to Gloucester Road station of the Piccadilly line, great direct access to Heathrow or the central London (Piccadilly Circus, Leicester Square, etc.). No. of supermarkets nearby (Tesco Express, Waitrose, Sainsbury). Good choices of restaurants too. Room size was great, got upgraded which was good. However, the shower was a bit of a drawback, as the hot water was gone very quickly (~6-8mins?), and turned ice……
“Very good service and convenient location! The room was spacious enough for a 3 person family. The mini kitchen with toaster and simple kitchen equipment was very good design and considerate for family travel. I will definitely come back again in the future! ”
“Location is good. The facilities are not well maintained. Garage in and out need to contact staff to open the gate. Room window blocked and no fresh air. Room temperature hot but can't control. Overall not very clear and tidy.”
“Hygiene is a big issue. The washroom basin was stuck, and the water stayed in the basin with some stuff coming out. They have to solve it twice, unluckily that was my last date of stay.”
“The accomodations offered for the price were great!!! Very well located in central London! Quiet and safe!
One thing to be aware of!!! Our studio was located on the third floor with no available elevators and extremely steep stairs!!! Quite difficult at our age !
But overall a great stay with an excellent mattress to rest on!”
“Nice overall. I don't find the staff too friendly, but helpful overall.
I asked if they can post the postcards for me (I have already attached stamps), bhr they refused as they said they would then need to be responsible. I am quite surprised by this reply, especially at an ibis hotel chain. ”
“The location of the apartment is good. Near the underground station.
Unfortunately the lift was out of order during our stay and we had to walk stairs with luggage.”
“In my opinion, the apartment is pretty good expect that its location is a little inconvenient, as need in designated Hotel to arrange check in service. Room is tidy and clean. Overall check out arrangement is quite good and simple. ”
“Very happy with the studio apartment. Limited kitchen but fine for what I needed. 10 mins walk from South Kensington tube station. Plenty of supermarket express stores. I would return if I come back to this area.”
“Nice stay in this service apartment for 4nights. Easy access.
The apartment is spacious and there is coffee machine provided. There are some utensils where you can cook your meal but no salt pepper or oil provided. Washing machine and free parking is a bonus.
The service is within walking distance to train stations, there are buses around where you can easily get to London central. Tesco is not far away, just some minutes walk. Overall I think it is a nice place to stay.”
"We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and warm, adjustable temperature. Nice bathroom with warm enough water.
10 minutes walk to the tube station, or 5 minutes walk to a bus station that could go to Hyde park or bond street. Which I think is quite convenience. "
"The only bad part is if you go from one terminal to another one in Heathrow airport is terrible! None of airport in the world like that. Every time transfer in LHR is a nightmare 😇😭"