波尔图圣多明戈广场附近酒店

"Two reasons you should consider this hotel but many more reasons not to book! Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door. Bad things: - unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me. - Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small. - Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am. - Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck! Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "

"5 star service, exceptional rooms. Definitely recommand to my friends"

"Easy to go!"

"位置非常好，近杜羅河邊，又在碼頭中央位置，行數分鐘就到路易一世大橋。惟酒店的洗手間、洗面盤和沖涼室都在同一空間位置，沒有間隔，同一時間只適一人使用，不太方便。另外，三日只整理房間一次，期間如有需要，要預先廿四小時通知及另作收費。要留意無USB充電位。"

"Front desk staffs (Satiage, Alex the lady, are super friendly and eager to help with requests. "