“The penthouse was great! We had a small hiccup on day one with the air conditioning, but we realize that's not their fault. The staff went WAY out of their way to rectify the problem and truly treated us like VIPs for the rest of our stay. They were so good that I reserved the penthouse for another whole week in the future, before I even left the property. I'd like to acknowledge Simon, Dani, Evie, and the phenomenal security team for making our stay truly luxurious and comfortable.”
