索非亚蜗牛屋附近酒店

“Super Unterkunft mit sehr nettem Gastgeber, der viel über die Geschichte Bulgariens erzählen kann und auch gerne Tipps für Sehenswürdigkeiten und Restaurants gibt. Wir hatten eine super Zeit. Die Lage ist auch sehr praktisch, das historische Zentrum ist zu Fuß oder mit Straßenbahn/U-Bahn super zu erkunden.”

“Staff are wonderful the check-in was easy. The room was beautifully appointed and had modern facilities everywhere. I would’ve gotten a great night sleep except there was ruckus noise outside on the street which kept me awake. I also didn’t see any blackout curtains although there might’ve been, which meant that light was pouring into the room all night. I really love this hotel and will definitely come back and I hope they can sort out some of the problems. ”

“Standard Novotel hotel - nothing bad or good. ”

“Breakfast Options should be improved ”

“Great friendly, family hotel in good location, nicely appointed. Will return.”

“We received correct, polite service. The entire hotel was clean and modern, the room was spacious and well equipped and of course spotlessly clean. I would most likely choose Aurora on a repeat visit to Sofia.”

“The rooms are good size and clean. Staff is very accomodating and helpfull! Would absolutely stay there again! My mother sends her best regards to the swedish speaking gentleman from the resturant! 😂🤗”

“Nice stay”

“I have comment their check in was cold and no welcoming. The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart. Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk.”

“酒店不错，只是早餐实在没法吃，希望能改善一下”

“早歺需要改善，太差了，请拿做正歺的热情做早餐！政策也不灵活，住了50多天的老客户也不给延迟退房，一个下午没地方去呆大厅里很尴尬”

“Everything was perfect with the exception of the lobby has no coffee and the restaurants are not open. If you want coffee early in the morning there is espresso in the rooms, but for regular plain old coffee could not find any but our stay was wonderful.”

“Totally it's great except for wireless. It's almost no any connection in my room...”

“We have a very late arrival flight so self check-in was a great option. The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location! The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on……