"This is our second time to stay in this hotel for vacation. Highly recommend it to anyone who is looking for a good place to stay in Orillia. You can feel like a home once you step in this hotel. Good services with a reasonable price. Thanks again for the great efforts of the staffs in Stone Gate Inn. Thanks for giving us a wonderful March Break."
"staff is a bit careless as gave me a room key with someone inside it, it’s really embarrassing to open the door while the guests behind me and asks why i am opened their room"
"I recommend that guests double-check and confirm with the front desk whether their deposit will be refunded automatically or if they need to swipe their card in person. I was very frustrated when the front desk employee told me during check-out that I didn’t need to swipe my card to get the deposit refund. However, after driving an hour away, the front desk called me back to inform me that I had to return to swipe the card in person......Lost my time and gas."
