“The property is at the entrance to Porto, in a pedestrian area with spectacular views. Restaurants are definitely more expensive and there are of all qualities, but everyone finds what they are looking for without a doubt. The hotel staff is very attentive and provides excellent advice on how to make the most of your stay.”
“It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.”
“This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!”
“The hotel is located at a VERY nice point to overview the bridge Luis. It´s beautiful to have the sunrise and sunset sightseeing from the hotel.
Our room was in the 12th floor, the bridge is at the 14th floor level of the hotel, the room wtih river side view is preferred!
The breakfast is with plenty selection of food, the cheese board, the bread and the fruit varieties are not extremely large, but already good enough to a satisfactory breakfast.
The metro is at the corner of the hotel, it’s……
“What a lovely small hotel. Bruna was incredible, best service one could imagine. Room 4 looked out over the river with a sweet balcony and an so comfortable bed. Great breakfast and wonderful location as you can walk to most places. Cannot recommend it enough. ”
“Very comfortable! Located inside of a cafe, each floor is one unit, n the elevator brings u to ur own unit. Really cool. Breakfast is decent, cos we arrived on Christmas Eve n no one works on the next morning,so they prepared our breakfast in the fridge for us.
Only con is bathroom design is weird, u can't possibly keep the toilet area dry after showering.
Overall, super recommended! ”
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "