“Windell was awesome. He made my family and I very comfortable and welcome. He went above and beyond his job scope to accommodate us. Trudie at the front desk was a pleasantly welcoming smiling face. She accommodated our every need. Thank you both for making our family trip a memorable one.”
“I was bitten by bed bugs and had more than a dozen wounds. I have photos and videos. No apology at all. Their manager is really terrible. This is the first time I have encountered such a dirty hotel. On the third day, I found 8 bed bugs. I don't want to be bitten anymore. I will change to another hotel immediately.”
