威尼斯-穆拉诺-布拉诺高尔夫酒店 | 每晚可总价 CNY2,659 起

“第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？”

“Einfach hervorragend ”

“很溫馨的旅館，服務佳”

“I booked this hotel because of SLH , it's cost 700Euro , but more like 4 star business hotel , you should pass very dark aisle to your room, it's like staff access, the room's decoration is really rough. People works here , nice and helpful ”

“Good Service, Good location (5 mins walk to the nearest water bus station Giglio Line 1. 8 mins walk to St. Marco)”

“我們得到一個非常小ㄉ的房間~寸步難行 浴室的蓮蓬頭接頭的地方都破了~很怕洗個澡就掉下來!但早餐還不錯!”

“Hotel is at a very good location, making all places of interest and shopping areas easily reachable The food provided at the breakfast is good with lots of varieties. However, the staff members in general are not entirely friendly, particularly those serving at concierge. Having said that, a lady staff receiving guests at the breakfast area is very helpful and always greets us with smile”

“Our stay at The St. Regis Venice was absolutely fantastic. From the start, the staff was so helpful and attentive, ensuring that every detail was perfect. We requested connected rooms, and not only did they accommodate this, but they also gave us an amazing upgrade, which was such a pleasant surprise. The room was spotless and very comfortable, and the entire hotel had a warm, elegant atmosphere that made us feel instantly at ease. We also arranged a private transfer through the hotel, and it……