“Room was cleaned every day and fresh towels. Food was brilliant for buffet breakfast and dinner. Lunch in lobby bar was great. Reasonable prices. Some items cheaper here than in other bars.
Pool was great, very busy at peak times. Had a view of the resort. Comfortable beds, plenty of space. Small fridge. Hooks and shelf above radiator to dry ski gear. Loved it here! ”
“Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.”
“Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants”
“Σου προσφερει οτι χρειάζεται για λιγες μερες σκι. Πλουσιο πρωινό, ανετα κρεβάτια,καυτό νερο ολη μέρα,πολυ ζεστο δωμάτιο.
Θα μπορουσε να ειναι πιο καθαρό
Θα μπορουσε να ειναι πιο περιποιημένο, πχ σπασμενο τζάμι ντουζιέρες, σωλήνες που εβρεναν απο σπασμενα πλακάκια, χαλασμενος εξαερισμός στην τουαλέτα.
Ακομα θα μπορουσε το προσωπικό να ειναι πιο φιλικό και ευγενικό.”
“Son derece güzel,rahat ve sessiz bir otel.Aslında gondolaya 10-15 dk.yürüme mesafesinde ancak biraz yokuş olduğundan dönüşte kayak ekipmanları ile zorlanabiliniyor.Otelin shuttle servisi var ama yarım saate bir.Servisler sabah ve akşam kayak için ring sefer yapmalı.Otelin kahvaltısı güzel ama hergün aynı çeşitler çıkıyor.Ayrıca hiçbir güvenlik sorunu yaşamadık.Otel personeli güleryüzlü ve yardımsever.”
“Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.”
“Best hotel in the area.
Excellent facilities (SPA, restaurants and ski services).
Superb location ( pretty much on the main ski lift).
Outdated rooms.
Staff experience varies: some are great (reception, concierge and breakfast), some are simply unpleasant, inefficient and outright seemed annoyed by their job serving guests…(especially the SPA and the lobby lounge)”
“Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. ”
“Our maisonette was warm and cosy. It was lovely having the two balconies with views of the mountain.
The staff were friendly and helpful and we enjoyed our stay.
The only niggle was the pillows! Very lumpy and uncomfortable!
I was a little bit disappointed that the hotel did not offer a personal touch to congratulate my husband on his 60th birthday. I had explained that that was the reason for our holiday and hoped they would do something a bit special, such as leaving a bottle of wine or a cake……
“We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels very ski-esk. Breakfast was included too which includes cold and hot food. The selection was……