拉马纳 住宿等级：4酒店, 总价 CNY696 起

“不错”

“Good ”

“Amazing as always great staff and food.”

“good👍”

“沒存自助洗衣服務,十分不方便”

“The experience was terrible, with tons of random extra fees, including a mandatory destination fee of $30 per day. ( A nightly resort fee of $33.84 has already been charged. ) During check-out, I was just a bit confused and asked the front desk why this fee was charged since it wasn’t mentioned during check-in or listed on the Expedia invoice. The African-American woman at the front desk was incredibly impatient and had a terrible attitude, making me feel like she was ready to hit me if……

“I feel very happy that my room has a kid's room with bunk bed. They love the bunk bed very much except the above bed has low frame which I'm worried about the safety. I have to sleep with my kid in case she fell down in sleeping. And my room is near the elevator, so the noise is a little big. And the mattress is too soft. Others are very good.”

“房間和照片顯示一樣，沒有什麼誤差 整體很舒適 只有一點小缺點，住樓上沒有電梯，需要自己將行李搬上去”

“靠近球场非常漂亮，最好有打球住宿package”

“很不好的體驗，我們三個人入住了三個房間，當到其中一間房間發現地毯上很多血跡，到櫃檯要求換房，接待櫃檯態度很差的在很多客人面前大聲的指責我不能私下換房間，只能依他安排的房間入住🤔，這讓我很納悶且很不舒服，但我的重點是有血跡地毯住起來會很不舒服，需要換房間，而不是來聽你對我的指責而且是很大聲語氣很差的，感覺真的很差😨，我不敢說客戶至上，但是起碼讓我覺得很不被尊重，當下讓我覺得我選擇這間飯店入住是錯的，這樣的四星酒店讓人覺得不值得。 剛進到更換的房間，脫下鞋走到廁所們口地毯襪子都濕了，發現地毯淹水了，床邊地毯也淹水淹一大半，想說很晚了先睡覺再說，結果整晚上也無法睡，一直有水聲，冒泡聲，滴水聲，結果廁所牆壁漏水，早上起來整個廁所淹水了，這間飯店的品質…..”

“Excellent ”

“上楼没有电梯不方便老人和带孩子，因为老人腿脚不便，孩子有童车需要上下，如果再有个自助的餐厅更好，这样可以随时去吃很方便”