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"The front desk staff, who is from Ukarine, he is very warm heart, helpful and good attitude. "

"No air conditioner "

"no"

"Nice"

"Bad"

"Nice"

"Awesome location just minutes of walk away from downtown Banff. The room was spacious and very modern and comfortable. Parking was easy with an underground garage, although we had to pay extra for it. We stayed for 3 nights and it was pretty quiet at night. The staff was super friendly. Overall a very pleasant stay. Would definitely recommend for its convenient location and comfortable rooms. "

"This is a very new hotel with excellent facilities and a great accommodation environment. Compared to some older hotels, it offers exceptional value for money. The hotel features hot water pools (not sure if they are hot springs), but the design and facilities are significantly better than the famous Upper Hot Springs. Built against the mountain, the hotel appears to have four separate buildings, but they are conveniently connected by a corridor on the fourth floor. Located at the entrance of the town, it is right across from a gas station, a convenience store, and a fast-food restaurant that stays open until 10 PM. The restaurant on the first floor of the hotel is decent. Dinner portions are generous, though the variety is limited. Breakfast, however, requires a longer wait. The staff are friendly and approachable. Overall, this hotel provided a great accommodation experience."

"Everything is good "