匹兹堡(及邻近地区)贝尔茨胡弗酒店宾馆住宿限时优惠

“Room was so clean . Lot of noise though young kids up and down halls late at night. Threw ice cubes all over floor and trash. Baseball teams I believe. First time I've had an issue.”

“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……

“Room was excellent ”

“It was good ”

“Good”

“The guest service Michael is not friendly at all, it seems like we were bothering him, just because we asked for towels. His customer service is very poor. In this business where good hospitality manners are essential, Mr. Michael front desk attendant doesn’t have any skills, real bad customer service. He is a liability to this industry.☹️”