“This is probably one of the nicest hotels we have stayed at in Athen, Georgia. It was clean, had a great breakfast, and the rooms were nice with big bathrooms. The location is close to shopping and some good chain restaurants. Everyone likes to stay in the downtown area near the college but I will definitely consider this property next time.”
“Dear [BW] Team,
I stayed at your hotel on May 12, 2025, with a reservation made through HOTELS.COM.
At the time of booking, I used one credit card, but a different card was used at check-in.
As a result, I have been charged twice for the same stay.
I kindly ask for your assistance in resolving this issue.
My credit card company has already billed me for both charges.
Thank you for your prompt attention.”
"At first, the mattress was upside down, and I could feel the springs when sleeping. The room was not cleaned at all, and it felt like there were bugs everywhere. I asked the front desk to clean it twice. One time they said it was cleaned once a week, and another time they said it wasn't scheduled. The experience was very bad."
