“The location was great, the staff very helpful and friendly.
I did notice the bathroom fan was not working and the room was a little musty like it needed a thorough airing. It was very clean and comfortable. My companion would have liked a bigger variety of fruit in the breakfast buffet.”
“I wish there was a night light in bathroom. Because when you put on the light to use bathroom during the night, the exhaust fan comes on automatically, which is very loud and wakes up the other person sleeping in the room. ”
“Very convenient area . Shopping , plenty of dining or fast food choices . Great breakfast in lobby in morning . Coffee is in lobby all day just push the button . Great friendly staff from check in to housekeeping. ”
“Dear [BW] Team,
I stayed at your hotel on May 12, 2025, with a reservation made through HOTELS.COM.
At the time of booking, I used one credit card, but a different card was used at check-in.
As a result, I have been charged twice for the same stay.
I kindly ask for your assistance in resolving this issue.
My credit card company has already billed me for both charges.
Thank you for your prompt attention.”
