泊坑独立经营

“I would have expected that, being a Hilton hotel, the staff would be more proficient in English. Communication was extremely difficult, as it tends to be throughout China. However, I did expect that at least one staff member would have a sufficient level of English to convey basic ideas. I would suggest that, since they receive guests from all over the world—and English is the most widely spoken language after Chinese—they consider having a greater number of staff members with stronger English……

“房間清潔有待改善，很多塵 ,浴室的玻璃杯有污漬。有曱甴 Check in 時訂的大房間，說有人未退房而未能 入住，給我們另外兩間小的房代替”