“I booked the hotel on Expedia on Aug 3, but the lady at the front desk refused to let me check in, just yelling at me NO ROOM, NO RESERVATION. So far, Expedia and the hotel have refused to refund the money. Such a terrible experience!”
“Find a reason to be in New Haven so you can stay here. Food was top quality, farm to table, locally sourced. Outstanding staff, save for one grumpy breakfast waitress. Cannot say enough good things.”
“Thoroughly enjoyed our stay. The staff was very helpful when checking in. The bed was extremely comfortable. The room was very clean. The coffee was very good in the morning and there were plenty of choices for breakfast. ”