“The property and the room were very clean. The beds were also comfortable. Staff were friendly. My room was ready in a timely manner. The hotel offers two free lounge chairs at the beach”
“The apartment was spacious, very clean, well designed, with a balcony and side beach view. The apartment has everything you need to include a washer/dryer, beach towels, snacks, beverages, and soap/shampoo for two days. The location was on the beach (the complimentary beach service is a bonus!) with shops and restaurants within walking distance.
The front desk staff was friendly, and the doormen were helpful with bags, transportation, etc.
Areas for improvement is the email communication with……
“I am extremely disappointed with my recent stay at the hotel. First and foremost, the toilet was not properly cleaned, which is a fundamental hygiene issue for any accommodation. Furthermore, the bathroom design was highly impractical. I cannot comprehend why a bathtub was placed in a corner outside the bathroom. This not only felt awkward but also significantly reduced the usable space in the bathroom. Additionally, the sink was too small, leaving inadequate room for our toiletries. The……
“Pretty good experience! The location is great and it contains personal beach which avoid crowded as in south beach. Is is clean and have beautiful scene. The service is also great! There are always help whenever needed!”
“Regret for joining the shuttle to sawgrass outlet. The shuttle service was highly recommended by the hotel staff (I don’t know if they have any relation!) It took me so much extra time to travel (as the bus had many pickups).
Room is spacious and comfortable. But had a very strange odour. ”
