“We have just returned from a lovely long weekend staying at the Seven.
From start to finish the service here is fab. The WhatsApp message service is extremely helpful and efficient with any queries you may have. Amy and Tracey were great and super communicative.
We stayed in room 6 and it was great. Lovely comfy bed, great big smart telly. Powerful shower and lovely bath too. Grateful to have been supplied with a fan as we had stayed whilst it was unseasonably warm. If you are planning on……
“Enjoyed the friendly helpful staff. Room and restaurant were very clean. Breakfast had adequate choice, but choice was not extensive. Bed was incredibly comfortable. A means of keeping the bathroom door open after a shower to air the room would be helpful.”
“Great staff on the front desk.
Great location.
Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty.
Easy lift.
Good parking. Tight but fits perfectly when everyone is parked properly. ”
“Pleasant room in the centre of Chester. /it was a little noisy, but only what was to be expected on a Saturday night in a city centre! Bed was comfortable, and room was clean.
There is only one minor concern: We were given one key, which opened the front door, the door to the room's entrance, and our room door. Does this mean others can also use their key to access other rooms? Not sure...
There is a safe provided, so for this reason, I'd use it for any valuables left in the room! ”
“Absolutely loved our stay at the Grosvenor really welcoming and warm staff, lovely room with the most comfortable bed we have ever slept in. A stunning breakfast with really good choice. Can’t wait to go back and stay again.”
“Was only there for one evening, check in was easy, reception very friendly. Told them I’d be leaving at 6am, and they said because I had breakfast included they’d put together a take away box for me, which they did - great unexpected service.”
“First we love this hotel, been a few times and will continue to. There are some improvements that are needed.
We had a duplex room at a ‘last minute’ discounted price. Toilet seat was broken, TV remote not fully working, shower and toilet area could do with a good refresh.”
“Great stay. We were glad we got a train, as it looked difficult to get a parking space if you arrived around 3pm for check-in!
The pool was amazing and we really enjoyed it! Was the best part of the hotel. The beds were also very comfy”
“quite noizy for the room located on the road side, even after close the window. Luckily the staff in the frant desk was very kind to exchange our room close to the less noizy corner. Otherwise this is a very good choice hotel in terms of CP value. ”
“Clean and tidy overall.
Staff are attentive and professional.
However, rooms facing the carpark were noisy overnight. I need asking for changing my room to the other side of the hotel.”
“Much improved from previous stay and review- excellent breakfast and service.
I was in a rush for breakfast to leave assp, the waiter was excellent! Made sure my food came quick and I could leave asap! Thank you!”
“It was very close to the railway station, making transportation very accessible. The hotel with historical atmosphere, was large, but it was quiet, we can spend a relaxing time during the stay. ”
“Having been assigned to a very small room on the ground floor at the Annex building. The room was grossly over-priced at a rate of above 80 pounds (breakfast exclusive).”