“The hotel locates in the new region of Hangzhou city, 5 mins walk to the a huge shopping mall. The room was surprisingly spacious. My favorite part is it has a huge round bathtub! Services are also good, you will be greeted every time when passing the front door. The only thing- it is not very easy to find public transportation, but you can definitely call Uber or Didi. ”
“Glad to be upgraded to larger rooms with balconies facing the riverside. Adequate facilities inside the rooms. Nice and quiet environment. Helpful front desk personnel. Value for money high-tea set and nice breakfast buffet. Modern luxury hotel highly recommended.”
“Very nice stay.
Booked a delux room and upgraded to a suite.
Room was decorated with the topic of tea and nice view to the river.
Breakfast was quite luxury with many choices of Chinese food such as noodle, dumpling, many dishes and so on. And also western traditional breakfast ”
“Locates right next to a subway exit gives it very easy connections within or inter-cities.
Maybe cause I got the promotion rate including breakfast, the value is very high.
The breakfast is very good and locates at 33rd floor with great view.”
“The hotel is very good for the Price and the staff is good. Be careful, as the entrance of the hotel is poorly marked. It is not on Jiaochang Road, but on a cross street 240 meters from the indicated location, on Jinjiling Road.”
“Ich buche viel über hotels.com, auch in China, aber ich bin mir nicht sicher ob dieses Hotel nicht besser wieder aus dem Listing genommen werden sollte ? Bei meiner Ankunft, zugegeben kurz vor Mitternacht, hatte das Empfangspersonal ein Fax von hotels.com vorliegen mit einem vereinbarten Zimmerpreis, war mit diesem aber nicht zufrieden und wollte daher von mir eine Aufzahlung haben ! Ich blieb stur, wies nach dass ich selbst an hotels.com deutlich mehr bezahlt hatte als in dem Fax stand, und……
"Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. "