“Perfect Apartment in the old City of Bilbao. Very clean and for a family of four perfect with 3 beds. Your are staying in the pedestrian area and have a nice view from your window to the buzzeling crowed. Only small disadvantage is the way to the parking, as we had Four big luggages. Would stay definately again, as everything was very digital and per WhatsApp, which made it easy. Bilbao as City was gar better and exiting as expected.”
“Absolutely loved our stay, clean and comfortable. Some noise from the street as expected. The walls are thin so could hear "adult time" from the room next door. Luckily it did not go on all night, but someone was being very naughty (judging by the spanking that was going on.)”
“Really lovely clean room. Bed was very big and the room was clean. The area is very quiet and it is a good 25 minute walk to the busy areas. It is a little bit uphill on the walk back! Close to a train station and the buses are good. ”
“Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very……
“Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby. ”
“Fint og velholdt hotell. Vi fikk et stort og fint familierom, standarden var bra og alt virket nytt/bra vedlikeholdt og rent. Den eneste bemerkningen var at den kom med en kapsel-kaffemaskin der man fikk 2 kapsler for hele oppholdet vårt på 4 netter, kapselene kunne heller ikke kjøpes på noe supermarked.
Frokosten hadde et bra utvalg. Veldig fint å ha bassenget på en familieferie, vår datter på 8 år var der hver eneste dag.
Veldig fin beliggenhet med 5 min gåtur til nærmeste metro-stasjon, og så……
“Todo estuvo genial. Solo un pequeño detalle de la habitacion que tomamos, porque esta del lado de la calle y hay mucho ruido por las noches asi que prepara tus tapones de oidos como nosotras y listo 😁 o seria buena idea de parte del hospedaje proporcionar gratuitos 😀 ”
“The location is perfect for a day tour at Bilbao. Right next to the Guggenheim Museum within walking distance to the old city, other tourist spots and nice restaurants.”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"