“Communicated a number of issues with my one night stay to Hotels.com and the property did not respond to these issues.
Issues mainly around the following:
numerous large dirty carpet stains throughout apartment;
toiletries of previous guests in bathroom (including toothpaste, shower gel, deodorant and hair spray);
cardboard and sticky tape used to secure pipes in bathroom;
various damage to furnishing including hole in blind and faulty blinds which could not be pulled up;
dirty stains on……
“We were pleased with the property and stay overall. The only thing that we did not care for was there was not individual control over the heat in the room at night as sometimes it was quite chilly.”
“J'ai beaucoup apprécié ma nuit passée à Falkirk dans cet établissement. La chambre était grande et confortable. Le personnel à l'accueil très agréable et serviable, m'a donné un bon conseil pour le restaurant le soir. Facile de se garer avec le grand parking, pas très rempli début octobre. Et le petit déjeuner était très bien, surtout pour le prix demandé. Je reviendrai sans hésiter si je repasse par Falkirk au retour. ”
“room/hotel was nice and clean with friendly staff and the food was fantastic only downside was the bathroom it was tiny but would definitely stay there again”
“Cosy cabin with outdoor fire pits, and hot tub
When traveling, we try and choose places like this as an alternative to the multi story chain hotel. Definitely a preferred option. ”
“Attended a Wedding at the property which performed an excellent venue and service. Next days breakfast was one of the best we have had with many options from fresh food menu served by polite helpful staff.
Recommend a visit if your in the area.”
“Immaculate accommodation, exceptionally clean and nicely decorated. Good coffee pod machine with fresh milk which was a nice touch. Good shower and toiletries. Very centrally located to all amenities, including shops and train/bus stations. Cheap car parking for £3.50/day at the train station. Only slight niggles were strange clicking noises coming from fridge and would have liked an earlier check in time. Aside from that, we very much enjoyed our stay. ”