“We were there for business and the location is in the industrial area which was convenient for us.
The first room we got was super small, you could barely walk. The we asked for a bigger room. The hotel was kind enough to arrange a bigger room for 2 people.
When we were checking out, the hotel asked us to pay for the nights we stayed at; however, we already made the payment upon making reservation thru hotels.com. The hotel told us that they didn't receive any payment from Expedia so the staff……