霍克斯布里谷内苏托

“The room faced Prospect St and Jame Ruse Dr which suddenly started to have some road works from late night till morning on the first night after we checked in. There was a lot of noisy hammering. Luckily the duty staff (Bevin) moved us to another room for some sleep and on the next morning, the manager found us another room facing a quieter street. The room was very clean and equipped with all essential utensils for the kitchenette. Staff at the front desk were helpful. They helped me print some……

“Staff is good and helpful. Just only one point to make me very unhappy. I visit Ｈotels.com to look for the room photo and see the room have balcony (it's my main reason why I reservation for this hotel). After check the room is no balcony at room. I'm discuss with front desk and they inform me not every room have balcony and today no any balcony room is available. If you need balcony room, you can pay AUD100 upgrade it. It's looks hotels.com cheat me. If not every room have balcony need……