泰恩河畔纽卡斯尔黑兹尔里格酒店宾馆住宿限时优惠

"房間不整潔，窗沒有窗鏈扣上，有小朋友不安全"

"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings. Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."

"位置便利，只是空間小，房內沒空調，可打開窗，但室外有點嘈雜聲"