“The room is so comforable that we loved to stay rather than go outside.
Nice services,. friendly and helpful.
It's better to visit again but not during CNY since shops are closed.”
“Such an amazing stay. Liam, Alice and Tony we're super kind and helpful. I was fortunate enough to upgrage to the suite with the fish pond and this room made my stay extra special. Very close to everything going on in Hanoi whilst also remaining peacefull and quiet. Also had the oppertunity to book a day trip to Halong bay through the travel agent in the reception which was extreamly convienient and even when I miss the bus pick up (slight miscommunication) I was raced to the bus to get on……
“It was nice staying there. Apartment was spacious, modern and well equiped. Manager Bruce and reception staff was very nice. House keeping was not good though. They didn’t clean room daily or when they did not properly. Overall it was a good experience.”
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“This was by far the worst stay I’ve ever had! The moment I entered, a strong musty/moldy smell hit me—it was so bad that my family couldn’t even breathe properly. The entire place felt damp, and I spotted visible mold stains on the ceiling.
I had to leave immediatel and book another place because staying here was simply not an option. Do yourself a favor and avoid this listing—it’s not worth the risk to your health!
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“What made my stay particularly memorable was the tranquil atmosphere and stunning views. The hotel was tucked away from the hustle and bustle of the city, creating a perfect retreat for relaxation. My room offered a breathtaking panorama, especially at sunrise, which added a special touch to each morning. The surroundings were quiet and beautifully maintained, making it an ideal place to unwind. I left feeling refreshed and genuinely satisfied with the entire experience.”
"Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas.
We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar.
Breakfast has buffet and menu for main course.
Great services! We loved the surprise fruit pack when we checked out as we headed to Ha Long Bay for cruise.
The reception email me in advance on any assistance prior to my journey. Very helpful
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"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."