芽庄竹岛家庭式酒店

“Well designed hotel, different villas provide different feelings, atmosphere and great views. Good management. Staffs are very friendly. Good breakfast with Western and Vietnamese choices. Excellent recreational programs like diving, spa, yoga and meditation etc... I truly enjoyed the hotel and relaxed myself totally.”

“Amazing service and spectacular view. A place which you can truly relax with your beloved ones and family. ”

“Comfortable living in diamond bay”

“We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with……

“好”

“酒店在珍珠岛上有优先权，进出游乐园的短驳车优先来接，这对于带孩子来说的家庭是个利好。 房间整体不算新，但是服务真的很舒服，特别感谢会说中文的TIEN，任何时候任何事请都能及时协助帮忙，最后退房还为我们争取到下午两点，让两个孩子在房里舒舒服服的睡了个午觉。 酒店免费提供从前一家酒店退房衔接到入住，以及退房后送机的服务，是专人专车，这点也特别贴心。 总体入住体验很好，从餐厅到前台以及接送小哥，都很亲善，对孩子们很友好，特别感谢。”

“完整的服務，房間很大很舒適，地點超棒的，服務也有水準，非常好的過年住宿經驗，下次如果有機會會再入住。”

“The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement: 1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests. 2. Buggy are not frequent 3. No towel to borrow in water park 4. Separate Check-in and check-out queue to shorten the……