“We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to……
“Great access to beach with chairs and umbrellas. Clean pool with excellent restaurant. Close to Hidalgo Street and the ferry terminal. Perfect location!”
“The property and the staff at icaco were absolutely amazing. One of the most relaxing vacations my wife and I have done. It was convenient, comfortable , and very well maintained. We watched the sunset from the pool deck and sunrise and sea turtles from our balcony. The girls which gave us massages were just as amazing. This was our 2nd trip to Isla and it has become one of our favorite destinations. We will be back and we will definitely stay at icaco again. Thanks for the great memories”
“We had a wonderful stay! The staff was incredibly friendly, helpful, and easy to communicate with. Just a heads-up, the walk from the ferry can be quite long, so I’d suggest arranging for a golf cart in advance. You can rent one through the property, but they only accept cash, and the price is a bit higher. However, this wouldn't impact my overall positive review. I would definitely recommend this place to others and would love to stay here again. We also had the amazing experience of feeding……
“It’s my second time staying here now with friends, we were celebrating our 40th birthdays.Hire Luis the chef! He’s food is AMAZING!!! Worth every penny! and Roxana, oh Roxana is there to pamper you as well, she is there serving you drinks, cleaning, prepping food , snacks and for pretty much anything you might need, everyone there is SO accommodating. The house is spectacular! I can’t say enough about it.We tried a new hotel before getting there but I was highly disappointed, nothing compares……
Stunning Views - New luxury home with 4 king suites, TWO pools and Ocean Access!
Stunning Views - New luxury home with 4 king suites, TWO pools and Ocean Access!
Stunning Views - New luxury home with 4 king suites, TWO pools and Ocean Access!
Stunning Views - New luxury home with 4 king suites, TWO pools and Ocean Access!
Stunning Views - New luxury home with 4 king suites, TWO pools and Ocean Access!
Stunning Views - New luxury home with 4 king suites, TWO pools and Ocean Access!
Isla Mujeres
10.0 分,总分 10,绝佳,(131)
10.0/10
绝佳
(131)
“The house is amazing! Exactly as pictured. Both pools were great! The owner gave very detailed information on everything we needed. The owner provided information for the shuttle, the ferry, the golf cart rental and everything went smoothly. Any questions were answered quickly by the property manager. He worked with us on dropping our bags at the house since we arrived before check in. Highly recommend this house, I would stay here again!”
“We had a lovely time at the Nautibeach condos. The manager was very responsive, fixing an issue with the A/C within a couple hours. It was a wonderful time.”
"While most of the hotel staff were warm and welcoming, our experience at the steakhouse on November 10, 2024, was disappointing. Some staff, particularly an older female server and a curly-haired male server, were rude and impatient.
When one friend briefly left for the restroom, the older female server refused to take our order, insisting we wait for them to return. Despite explaining we could order for our friend, she rudely walked away after urging us to hurry them up. Later, when another friend finished their meal and tried to order again, the curly-haired male server called the older female server to assist, but she seemed unwilling. When yet another friend tried to order an additional dish, the older female server refused, claiming we could only order twice—a rule we were not informed of beforehand.
Despite the poor service, we left a tip. Initially, I liked this hotel, but this experience ensures I won’t return. I hope future guests won’t face such unpleasant treatment and will be served with respect and warmth. "