“Everything was fine except for the restaurant I ordered a $18.00 euro steak which I was charged $50.00 euros. The waiter I don’t know if there was a miscommunication or he was just crooked the menu didn’t give an option on different sizes but when I asked he said that size was larger from 100 grams to 290 grams. The steak was a la carte ”
“I chose the hotel because of its proximity to the airport. The room was clean and the staff was pleasant. Unfortunately, the elevator had an odd, unpleasant smell, but overall my stay was fine.”
“Firstly, I'm not first time stay in this hotel, however this time they give me unforgettable memories.
Please provide more customer service training for the staff, the front desk staff look like unhappy all the time, please smile for the guest”
“The hotel is not within walking distance of the airport, but it offers a shuttle service in the early morning at a price comparable to Uber. There is no kettle provided in the room. While I could get hot water from the restaurant during operating hours, it was inconvenient for me, especially since I was unwell and needed hot drinks in the middle of the night.”
