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“好”

“完整的服務，房間很大很舒適，地點超棒的，服務也有水準，非常好的過年住宿經驗，下次如果有機會會再入住。”

“The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement: 1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests. 2. Buggy are not frequent 3. No towel to borrow in water park 4. Separate Check-in and check-out queue to shorten the……

“The hotel was good but I found it annoying that they insist on you using their app to book activities and order food but they do not have WiFi around the property. Only in the main lobby. So unless you bought a Vietnam sim or have your own WiFi you cannot use the app. I suggest they improve WiFi around property if they insist on customers using the app. Additionally we booked a room that slept 4 and had a bed and sofa bed in the photos. When we got there they said yes it has that but if we want……

“整體的住宿體驗是好的，休閒設施很多，環境讓人放鬆，但是有幾個問題： 1.枕頭太軟，第二天已經更換 2.廁所的吊衣架不知是油漆未乾還是什麼其他原因，把泳衣吊在上面等待乾燥，竟然有污漬留在泳衣上，無法洗掉 3.退房時耗費太多時間，3間房竟需費時25分鐘”

“酒店在珍珠岛上有优先权，进出游乐园的短驳车优先来接，这对于带孩子来说的家庭是个利好。 房间整体不算新，但是服务真的很舒服，特别感谢会说中文的TIEN，任何时候任何事请都能及时协助帮忙，最后退房还为我们争取到下午两点，让两个孩子在房里舒舒服服的睡了个午觉。 酒店免费提供从前一家酒店退房衔接到入住，以及退房后送机的服务，是专人专车，这点也特别贴心。 总体入住体验很好，从餐厅到前台以及接送小哥，都很亲善，对孩子们很友好，特别感谢。”