克拉科夫(及邻近地区)科斯丘斯科堤附近酒店

“近巴士站，老城區，很方便”

“It was a great stay there! The reception was very kind. It was difficult to complain any:)”

“There was an issue in one of the nights a person who was not a guest was allowed into the hotel. It was approximately 3 in the morning and they were banging on our door, despite us telling them wrong room and go away the continued to bang aggressively on the door! I was frightened I had to call reception who said they could see and kept asking if they were a guest, despite me telling them I was scared. Eventually they got the person out of the hotel”

“Excellent value & the daily breakfast was AWESOME !”

“Had a wonderful trip during our stay for the New Year. Great location and close to the Main Square. Staff very friendly and accommodating. Highly recommended. ”

“Walking distance from the main square and the castle, nice and stylish deco, and every floor smell amazing. Professional and friendly staff. ”

“The property itself was really nice. Rooms good and modern. Bed super comfy. Great options for pillows. Room was clean. Bathrooms were spacious. The breakfast was good. Lots of options. The main hotel was clean. The staff was 50/50. We had two people during the stay who were super friendly. One of the breakfast attendants and Nataila on the front desk. But the manager Sophya was not friendly and very dismissive. We did call for a couple things during our stay. They took a long time to come……

“We had a great time in Krakow! The bed was incredibly comfy, and the receptionist we met at check-in was lovely and very helpful. The room was immaculately clean, and on Valentine’s Day, we even found chocolates left for us, which was a really nice touch. That said, there were a couple of downsides. The bathroom had an unpleasant smell, and while we knew the hotel had steps, being on the top floor made them quite a workout. I had injured my knee before the trip, which made them even more……

“We really enjoyed our one night stay at this property. The adjoining rooms were great and we enjoyed the breakfast. Friendly and helpful staff everywhere in the hotel. Parking available but quite tight. Great location for the city centre and restaurants etc.”

“Artistic design of room and corridor. Quite place. But it is quite far away from city centre.”

“全世界 Noveltel 中最爛的服務，到 Krakow 的目的主要是來看 Authwizet 集中營，它是波蘭排名第一，也是全歐洲排名前五名的熱門觀光景點。因有參觀人數限制，網站討論區的綱友流傳散客均是透過當地飯店報名，因此在網站六個月預定機'票及此飯店時，即要求此飯店預定，並獲得飯店同意要求將參觀人員資料寄上，後來卻收到來信，必須參加飯店 tour 才能獲得名額，他們沒幫顧客買票或預定的服務，一個月前自己上網才得知自己都可上綱預定， 但因為適逢猶太人的大節日期間，名額己滿，害我'們四人白白花機票飯店從臺灣到此，什麼都沒看到，真是可惡之致，這就是Noveltel 的服務？及波蘭人的冷漠！”

“Very nice hotel in a convenient location.”

“Good to stay this hotel and very near the old town, will plan next trip of this hotel.”

“Lovely, clean and quiet hotel. About 10 minute walk from the main square. It is as nicely decorated and the breakfast was good. No complaints at all. ”