“Very friendly and helpful. Adapted our arrangements to accommodate our stay.
Surprising very quiet despite being on a main road.
Lorriane and her team were really lovely.
We completely felt at home and relaxed.”
“Everything was spotless and comfortable, breakfast was excellent and Michele and Al could not have been more welcoming. Would certainly stay there again.”
“This is a wonderful place to stay. It has a car park at the rear and 3 parking spots at the front. It is very secure with a personal PIN provided before book in for the doors. Very clean and smart. Big comfy bed in room 6 anyway. Nice little kitchenette. Fridge, kettle, coffee machine. Lovely shower. If I had to pick fault it would be the awful washing up liquid. It must be watered down, it does very little indeed! The flat is near to all restaurants and a Whetherspoons. Lots of coffee bars. The……
“Best hotel I have stayed in, in Southport. Wonderful people running this stunning little place. Awesome continental breakfast. Just hope I am able to book a room here again the next time I visit Southport. ”
“Stay was ok. Could do with a Fan and a Mini Fridge. Bed was way too soft mattress wise and didn't like the hard wooden bed frame and headboard. Soon was I walked in I bashed my Shin on the bed Grazing it. Had to plug in the TV and Kettle as wasn't plugged in. (Not enough plug sockets. Shower hadn't been cleaned properly still hair in shower from someonelses stay. Heated towel rail didn't turn on. Tv too far away from bed and very small to see could do with being wall mounted nearer to the bed.……
“Convenient location, lovely, helpful staff, clean and comfortable room, good breakfast with plenty of choice, easy check in and out. Close to buses, which were frequent (I didn't have my own transport).
Would stay again.”
“- poor house keeping services
- always forgot replace clean towers, refill tissue and forgot dispose toilet rubbish and I clean it myself.
- no hand wash gel as no stock
- ask for replace bed sheet and vacuum carpet by tenant every time
- want to raise up staff - Ms Jane (old lady at reception), as one time house keeping forgot to clean my room and she clean up my room, replace towers, dispose rubbish and vacuum carpet by herself, but she was just receptionist!”
“I have very terrible experience, they couldn’t provide me the invoice while I check out and didn’t send by email either. I called them and asked again but I received nothing.”