“Personale estremamente gentile e disponibile. Località stupenda non lontana da Malpensa ma in un ambiente campagnolo molto carino. Ristorante dell'albergo veramente ottimo ed a buon prezzo. Ampia scelta di piatti con porzioni generose.”
“Lovely location and fabulous reception - Sofia was extremely welcoming and helpful.
Rooms were not huge and the air con units were noisy however the breakfast and the view were outstanding!
Would visit again!”
“E' consigliabile soggiornarvi principalmente per la sua posizione centrale rispetto ad Arona e per la sua collocazione a pochi metri dalla stazione ferroviaria. La struttura tutto sommato è accogliente e il personale poi è di una squisita gentilezza.”
“Very clean hotel friendly and helpful staff. Service and food
Excellent. Fantastic views over the lake and moumtains. A bit pricy but it is in Switzerland. Would stay again.”
“Chauffeuring between airport and IBIS Malpensa is so problematic that it takes more than 30 minutes to wait for the bus, and also sometimes seats are not enough leaving hotel for T1 as it has to take passengers from Novotel. ”
"The staff is extremely helpful and fulfill our early checkin request. Thank you staff! The bed was hard enough the pillow was not to soft. Their breakfast started early."
"Oh my God, Dolce by Wyndham Milan Malpensa is a huge hotel group in the world. But this hotel spreads False propaganda , cheats client by denying client’s reservation two times and ask room guests to pay for their free shuttle bus.
My families, friends and I have booked 7 rooms of Dolce by Wyndham Milan Malpensa over Hotels.com in June. We choose this hotel because the hotel shows it offers free shuttle bus to airport. I also have written to this hotel to reserved 12 seats of free shuttle bus by email. But Honeydette De Vera, Front Office Manager of this hotel responsed me they don’t offer free shuttle bus for group reservations. I think the hotel proclaim they offer free shuttle bus is False propaganda because they don’t offer free shuttle bus to all their room guest. Besides, we are not a group because the hotel doesn’t offer special price for us. Hotel always offer better price for group. But I don’t want to argue with them. I have tried to reserved only 8 seats of free shuttle bus of this hotel, departing at 9:45 of November 5 by mail again. The other 4 paxes of us can grab a taxi to airport. Julieta Dalla Costa, staff of Front Office dept. responsed me “We do confirm the availability for the Transfer as your request.” That means we have reserved 8 seats of free bus successfully.
We have checked-in around 9:30 PM of November 4. The staff of Front Office told us they
don’t admit we have reserved 8 seats of free shuttle bus departing at 9:45 of November 5 and there "
