“I love the stay at hotel forum free breakfast was great . My only issue is the location was outside the city center it was a little difficult to get into the center on busy days traffic and the closest metro was a significant distance.. Staff was great also at night you had to enter behind the building very dark but was able to manage. If location is not a problem I highly recommend for Milan was good area with local restaurants . ”
“Clean room,comfort linen, helpful staff, have indoor garage provided
Only thing not quite satisfied was the breakfast, we went down @~9:15am, the hot food trays were emptied but no refill provided
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“Zeer slechte service Want het is zeer slechte service. ik boek 2 nachten dat Ik heb slechts een dag,Zeer discriminatie van buitenlanders.Very poor service. Because it is very poor service. I book two nights that I have just one day, Very discrimination against foreigners.非常糟糕的服务,本来定了2晚~住了1晚就住其它家宾馆了....非常歧视外国人,服务态度非常非常差.”
"Nice room . The bed is so comfortable. The location is excellent within walking distance to bus station which directly link you to the airport terminal. "
"The staff is extremely helpful and fulfill our early checkin request. Thank you staff! The bed was hard enough the pillow was not to soft. Their breakfast started early."
"Oh my God, Dolce by Wyndham Milan Malpensa is a huge hotel group in the world. But this hotel spreads False propaganda , cheats client by denying client’s reservation two times and ask room guests to pay for their free shuttle bus.
My families, friends and I have booked 7 rooms of Dolce by Wyndham Milan Malpensa over Hotels.com in June. We choose this hotel because the hotel shows it offers free shuttle bus to airport. I also have written to this hotel to reserved 12 seats of free shuttle bus by email. But Honeydette De Vera, Front Office Manager of this hotel responsed me they don’t offer free shuttle bus for group reservations. I think the hotel proclaim they offer free shuttle bus is False propaganda because they don’t offer free shuttle bus to all their room guest. Besides, we are not a group because the hotel doesn’t offer special price for us. Hotel always offer better price for group. But I don’t want to argue with them. I have tried to reserved only 8 seats of free shuttle bus of this hotel, departing at 9:45 of November 5 by mail again. The other 4 paxes of us can grab a taxi to airport. Julieta Dalla Costa, staff of Front Office dept. responsed me “We do confirm the availability for the Transfer as your request.” That means we have reserved 8 seats of free bus successfully.
We have checked-in around 9:30 PM of November 4. The staff of Front Office told us they
don’t admit we have reserved 8 seats of free shuttle bus departing at 9:45 of November 5 and there "
"I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful."
"Location - excellent
Breakfast - fantastic
Housekeeping service - need improvement. The housekeeping will not be finished until after 3pm during our stay. The coffee cups have never been clean during our stay. "