“It’s a very 3 star hotel: good for a brief stay, good location. Pool and hot tub were small but fine. Gym was small but also fine. The standout was the service. The room actually exceeded expectations in size and cleanliness. The TV did not work so the manager on site came to look at it and comped parking because it wasn’t fixed. It was a small gesture but it stood out to me as effluent service recovery ”
“It’s a very 3 star hotel: good for a brief stay, good location. Pool and hot tub were small but fine. Gym was small but also fine. The standout was the service. The room actually exceeded expectations in size and cleanliness. The TV did not work so the manager on site came to look at it and comped parking because it wasn’t fixed. It was a small gesture but it stood out to me as effluent service recovery ”
Lauren