槟岛香格里拉酒店及度假村

"It is a very comfortable resort, the housekeeper, staff of restaurant, swimming pool are very helpful and nice, they always smile"

"第一天到酒店后，要求延迟退房，酒店職員說要退房当天才可確認！"

"The hotel is nearly perfect! If there is a welcome drink, it will be more wonderful! The staffs are very friendly. The food street and the shopping malls are within 10 minutes walk! I must suggest my friends for this hotel! (But if you expect any extra, like gym room etc, sorry, no…)"

"酒店大堂明亮，員工有礼。 房间舒服，整潔"

"我住的房間電梯的運行聲音困擾了我兩天"

"整體都好好，唯一需要改善是浴簾有味道，令到入房間時有噏味。建議每次更換 "

"The sea view is very nice, with convenient location."

"Though there are problems in the room like "noisy" air conditioning and water dripping, the service desk responded quickly for solution. Good service in front desk and restaurants, but there is room for improvement for those staff in the souvenir shop. Overall experience is good and its a good place for vacation."

"Good location and friendly staff"