“The staff are so friendly, nice and helpful. The room was clean and tidy and had a functional kitchen. It was actually more spacious than what it appeared in the photos. I like the speaker so much. It could be easily connected by bluetooth. Although I didn't know if it would be too loud to disturb others in the other room, I stayed low but still enjoyed the music. The hotel was just few minutes walk to the supermarket and 10-20 min walk to the CBD and the University of Auckland. I found this……
“Nice property bit strange having to go to the 3rd floor to check in
It states on Expedia that there is pool facilities which is why I booked. The day before I received a welcome letter saying you have to pay $25 for pool access that should have been on Expedia warning us ”
“I met a very kind receptionist when I checked in. I asked her if I could make a late check out at eleven o'clock for my flight at 3pm tomorrow? Surprising me that her initiative made the check out time at 12pm for me for my convenience.
A warm heart and helpfulness.
Ibis offered simple free breakfast at 4am-7am to convenience the early flight guests, thumbs up!”
