匹兹堡滑雪酒店

“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……

“Chech in 櫃檯人員服務不佳，態度有種族歧視之可能。”

“The facilities are outdated and the cleaning level is average.”

“Very clean. Comfortable bed and great shower! Pleasant staff.”

“very good!”

“very good”