“Tres bel hotel. Très propre avec toutes les commoditées. Ne donne pas une note de 5 étoiles a cause du quartier dans lequel se situe l’hôtel qui n’est pas trop rassurant. ”
“We loved our stay at Akua Ocean View Suites. The room was very clean and felt very luxurious. We had our very own plunge pool which always felt peaceful and was wonderful to relax in after a long day. The kitchenette was perfect and had everything we needed.”
“The quality of the service has dramatically decrease. The staff at the receptions are not locals and their knowledge of the hospitality world is null, this was the worst check in and check out process.
Not long ago, this was one of the best boutique hotels in Puntarenas.
The place is beautiful, the staff seems they don’t care their job.
The restaurant is expensive and they are not willing to make small changes in the menu even if the price is 4x what you will pay on average in any other……
“We loved our stay in this rustic but comfortable lodge located in the Costa Rican wilderness. The staff are lively and the food excellent. Outstanding bird watching as well.”
“The place is a rental property rather than a hotel. The host Carla was very friendly and responsive. The view was amazing. However, the property could use some serious work. There were holes on the wall, stains on the couch, splashes on the kitchen window shades, mold or stains on bathroom ceiling. The bathroom sink doesn’t work. Walls are paper thin that you can hear everything from the next door neighbor. The bedroom AC doesn’t work properly, that it doesn’t cool and was very noisy. The……
“ the worst experience ever. The property never said anything about all the stupid rules that they have up they let you book it first and then they send you an email with all the rules just to steal your money. The host started arguing with us because we wanted to have a little birthday celebration, not willing to talk and only trying to charge more since her scammed didn’t come through. She told me that she canceled our room and kept our money. Please don’t book this place. The worst part is……