“Location might be a bit far from the main historical sites.
Good staff. Relaxing environment
The laundry service was too expensive though the service was good”
“Our room was on the second floor and was spacious and had an amazing view of Cusco. The bathroom was enormous with two sinks, big tub, spacious shower, and heated floors.The staff were all very friendly and helpful. The breakfast was very good. The location can’t be beat. A few block walk to the Plaza Mayor, Plaza San Blas, and if you’re up for it, you can walk to Saqsaywaman. I did sometime hear music at night coming from the bars and clubs nearby, but it was faint and didn’t keep me awake,……
“Ideal location. Great shower and super comfortable bed. Staff very helpful with recommendations and storing our bags pre and post our stay. Breakfast was great. Highly recommend. ”
“The hotel in general is pretty well maintained. It does not have a lift, so you need to prepare to carry the luggage up to your room, yet the receptionist are able to help carrying the luggage if you ask for help. The location of the hotel is pretty well and it only takes 5 to 10 mins walk to get to the Square from the hotel. We found the hotel receptionists very helpful. My wife had her lips hurt when playing the sand boarding at Huacachina the day before getting to Cusco. The receptionist is……
“We stayed for two separate nights before and after Inca Trail tour. Both of the rooms are comfortable, beds are comfortable. The breakfast buffet is excellent with so much to choose, and many of the food is from the local area. We also took pictures with the cute baby alpaca in the garden. The hotel is located just few minutes walk from the main square, but it's quiet. Unfortunately we didn't have time to join the pisco sour class.”
“I really enjoyed my stay at XO hotel. I was traveling solo and the staff was very considerate in making sure I was comfortable. They serve a light breakfast, with eggs and bacon every morning. Coca tea and candies available at all times. Rooms and common areas were very clean. Beautiful esthetics. Shout out to the lovely woman that prepared breakfast and the security staff.”
“Zans was an absolute gem. The apartment was quiet, spotless and perfectly appointed. It was a gentle 15 minute walk to the centre, with a chicken restaurant and supermarket less than a minute away.
The customer service was the best we have had for a very long time. When you booked your breakfast, it was delivered and later d out on your dining table.
The beds were super warm, and there was heating if you needed it
Would highly recommend!”
“What a unique and comfortable place to base our stay in Cusco for our family of 6! The gardens in the courtyard were so beautiful, and even featured a resident parrot (Adobe). Wonderful property manager who was so responsive. ”
“Delicious breakfast, very nice staff and always helpful and open for questions, in proximity to little but very delicious restaurants, laundry option available, electrical radiator option for nights when it gets cold, not too touristic in this area but in walking distance to the main plaza, very good price-benefit ratio
Sometimes a bit loud when people walk over the stairs when leaving to early tours ”
“Lovely staff that even gave us a hot water water bottle at night. Breakfast was good, and the location was perfect for visiting the Historic Centre of Cusco. ”
"The hotel has an excellent location—very convenient for sightseeing, dining, and shopping. The staff were very friendly, especially the bell guy, who was warm and polite. However, the room was a bit dated, and the bathroom towels were not very clean, which didn’t quite match the price of the hotel.
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"Good location. Staff are polite and helpful. Breakfast has lots of varieties and starts from 3:00am. Free airport shuttle bus service is an advantage."