Staff were very friendly, professional, and helpful. Couldn't ask for better service!
Oliver
2025 年 5 月入住 7 晚
10/10
Nice room and good location for walking around and restaurants and stores.
Terri
2025 年 5 月入住 3 晚
10/10
This hotel is a must stay on Sao Miguel Island. The location is perfect, hotel staff that go above & beyond to make sure you hav everything you need. The views of the ocean from the room is worth it. I will definitely be back and highly recommend!
Jason
2025 年 5 月入住 4 晚
10/10
The location was great. This hotel has a lot of amenities and a spa.
Gretchen Rose
2025 年 5 月入住 7 晚
10/10
We had an amzing stay. When we had some minor issues with the room the staff was so easy and ready to fix the issues. Even though we didnt mention it,
We where also very surprised to find a bottle of champagne in our room for my wifes birthday.
It was an amazing stay
Lance
2025 年 5 月入住 5 晚
8/10
Food
Marc
2025 年 5 月入住 1 晚
10/10
Joel
2025 年 4 月入住 2 晚
10/10
Property was clean, neat and orderly.
Lighting was efficient, only coming on when hallways or rooms were occupied.
Andrew
2025 年 4 月入住 1 晚
8/10
We stayed here for 10 nights. Not having one big bed instead of 2 twin beds was not at all convenient for us. There was a very small bar fridge with limited space, no coffee maker, no microwave which we missed for the length of our stay. We got charged extra for water in the fridge but we’re not informed about this. Cleaning staff were amazing! Buffet Breakfast was excellent. Great support with tour packages. This hotel has an excellent location but it was very loud at night for 4 nights from bar across the way, yelling people until daylight. Something to do with students, I believe.
Donna
2025 年 3 月入住 9 晚
10/10
The staff was amazing and very attentive helped us with an injury while hiking arranged cabs for hospital visit and brought ice when they saw us return
Sherri
2025 年 4 月入住 4 晚
10/10
Comme d'habitude, l'établissement ne déçoit pas. Le petit désagrément du début a été très rapidement réglé. Le personnel est toujours sympa et très serviable, tout comme le personnel de ménage. Les équipements sont bons et l'hôtel est idéalement placé et dispose d'une sublime vue pour les chambres sur mer
Gautier
2025 年 3 月入住 5 晚
10/10
Staff is the best part of this hotel, they are amazing, friendly, patient, and accomodating. View is stunning, restaurant food is fabulous. And the hot breakfast has enough options to fill you up before a good hike. 1 minor nuissance was our single beds instead of 1 queen. They were a little firm, but there are mattress covers in the closet to compensate for much of this. Would recommend, WILL return.
Ryan James
2025 年 3 月入住 5 晚
10/10
Balcony overlooking the marina and waterfront. Beautiful view.
Very helpful staff.
jean
2025 年 3 月入住 4 晚
10/10
Schönes Stadthotel, direkt am Hafen gelegen. Das Zentrum von Ponta Delgada ist fußläufig mit einer Vielzahl von Restaurants/Bars/Kneipen zu erreichen.
Andreas G.
2025 年 3 月入住 7 晚
10/10
There were no USB plugs for phones and or laptops.
John
2025 年 3 月入住 4 晚
10/10
We enjoyed our stay. The reception staff was cordial and very knowledgeable of the area including recommendations for nearby restaurants
Eligio
2025 年 3 月入住 4 晚
10/10
Jake
2025 年 2 月入住 3 晚
10/10
Ed
2025 年 2 月入住 1 晚
10/10
Very nice hotel with views over the marina and a short walk into town. Reasonable sized room with lovely marble bathroom. Breakfast wasn't the highest quality but the food in the bar and restaurant was otherwise excellent and very good value. Pool was nice. No kettle in room on arrival but appeared after mentioning in check-in review. Staff friendly and helpful
julie
2025 年 2 月入住 4 晚
10/10
excellent staff
John
2025 年 2 月入住 1 晚
10/10
Right across the street from the marina with pool and ocean swimming area. Car rental attached to hotel. Restaurants, stores and bars across the street along marina. Walking distance to downtown Ponta Delgada.
Steve
2025 年 2 月入住 2 晚
10/10
We loved our stay. It was very easy to walk to restaurants and shops. Sonja gave us our VIP room upgrade and bottle of wine. Sofia booked our car rental that was delivered and picked up at the hotel with no security deposit. Breakfast was awesome. Maria at the concierge desk was very helpful planning all of our day trips with us. Highly recommend this property.
John
2025 年 2 月入住 7 晚
10/10
The breakfast was an added plus. The room looked over the marina with a private balcony. A wonderful place to stay.
KATHERINE PATRICIA
2025 年 2 月入住 6 晚
10/10
The front desk staff went above and beyond! They got us a rental car and mapped out a tour of the island. The bar and food was excellent as well.
Sean
2024 年 12 月入住 1 晚
10/10
The staff are extremely helpful, their attention to detail is impeccable. The staff surpassed all of our expectations from the team at reception to the bar staff(Antonio) he was so sweet and remembered our names. The cleaning crew who was so amazing trying to find out the scentof soap you guys use to giand door man(Daniel) everyone was so eager to make our stay an unforgettable one.