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“Easy check in. Everything is done remotely and you are sent a code to access the property. The apartment was spacious and appointed well, especially the kitchen which meant we ate in every night of our stay. There is a swimming pool and gym located a short walk away which is shared with the other apartment blocks nearby. The hallways smell funky. Fortunately this did not permeate the apartment but meant holding our breath as we walked to our car. ”

“The stay was overall very good. The suite was clean, same with the building was overall very clean. No complaints other than the fire alarm going off around 5 AM, which startled us from our sleep, as we were preparing to leave the room, we heard another guest tell everyone this was the second time in a row that it had happened during her stay. & That it wasn't a fire. It seemed to be a faulty line causing the alarm to go off. Besides that, we definitely would stay here again when we visit……

“My husband and I were in Charlotte to help our daughter move into her new apartment. We've only been to Charlotte a few times and wanted to be as close to her and the Kasa was super close and in a lovely neighborhood. Our space was small but mighty.. Very comfortable and had everything we needed for our stay will definitely stay again for our future visits ❤️ ”

“Wonderful staff, felt very safe and great location. ”

“The property was very clean and tidy. The location was ideal, next to a train station. Earplugs were provided for noise, although I did not need them. The pool area was clean. It’s an easy location to get transportation in and out of. The parking garage is not complementary, and if you request a late check out, there is a $25 charge. There’s quite a bit of construction going on around the property, so parking is extremely limited, and parking in the garage is the best option at this point in……

“The house is not what is shown in the pics. The house was never cleaned from people who stayed previous. Sheets were off the bed with stains on bed, trash was strewn about, dirty used qtips were left in the kitchen counter. The trash was full, dishes were piled high in the sink. Not to mention old and molded food in the fridge which caused the whole house to reek of an unbearable stench. And the worst part. Owner was called, messaged…. And to this day has not contacted back. Completely abandoned……

“Just all around poor customer service experience”

“I really enjoyed my stay. The place felt like home away from home. I’d definitely book again. ”