“The Hotel is in a quiet location which is good in my opinion. There is an easy walk to the main street, where you are able to access, cafes and shopping malls either by taxi or the Maxim car (i.e. like Grab) from the Hotel or use the air con buses or jeepneys.
Hotel is a lovely decor and is clean. Rooms are a good size beds are very comfortable bathrooms are always cleaned. Room cleaning is done each day.
Front desk staff always helpful with any enquiry I made.
Breakfast is adequate. At the……
“This is a reasonable hotel. lobby good but room has to be maintained to a better condition. hot water, towels are good but carpet has to be replaced. swimming pool is the best among all. breakfast o.k. staff are warm and nice. in bacolod, this is one of the choices.”
“Simple pension house conveniently located to two shopping areas, 7-11s, fast food, and local eateries. Been going there for at least 12 yrs. and not changing soon.”
“It is decent for its hotel category. Parking is easy, and the location is convenient for everything: transportation, dining, and shopping.
The staff is friendly, and the property is clean overall, though it could use a little TLC. The age is starting to show in the furniture and fixtures. Will I stay again.. yes. ”
“Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!”
“Staff friendly. Lobby better than room. Towels a bit yellow but consumables are o.k. Swimming pool small but reasonable. Massage and spa best among all. Taste of breakfast fairly well but too little. Can come to enjoy next time. ”
“We did not expect that the condition of the room is such. The room was not prepared for occupancy. The sink was not cleaned. The same with the bathroom with no toilet paper. The TV cannot be operated using the remote that we have to call the office for help. We are supposed to stay for 4 nights but has to checked out the next day because of the unfavorable condition. I have to tell the office staff person to clean the room as it has not been cleaned prior to our use. Her respond was SORRY. I……
“Owner was very accommodating with our request.
Property Assistance was always available and the place was family friendly. Very nice place , rooms were clean overall the house was in good condition and well maintained. ”