“Location might be a bit far from the main historical sites.
Good staff. Relaxing environment
The laundry service was too expensive though the service was good”
“Darling property with large comfortable rooms, peaceful courtyard and views of the city from the charming lobby. At night the view is sparkling with lights. The staff were
very helpful and friendly. Would stay here again in a heart beat”
“It is in the San Blas area so there is a walk uphill to the hotel. Streets and sidewalks are narrow which is why the neighborhood is unique which also means that you will need to go meet any tour vans. In our case someone always came to the hotel and walked us to the meeting points. Taxis and Ubers went right to the hotel. Just a 10-minute or so walk to the main plaza. Plenty of small fun restaurants in the area. If you need laundry done, then do it through the hotel it was cheap. They……
“The hotel in general is pretty well maintained. It does not have a lift, so you need to prepare to carry the luggage up to your room, yet the receptionist are able to help carrying the luggage if you ask for help. The location of the hotel is pretty well and it only takes 5 to 10 mins walk to get to the Square from the hotel. We found the hotel receptionists very helpful. My wife had her lips hurt when playing the sand boarding at Huacachina the day before getting to Cusco. The receptionist is……
“We stayed for two separate nights before and after Inca Trail tour. Both of the rooms are comfortable, beds are comfortable. The breakfast buffet is excellent with so much to choose, and many of the food is from the local area. We also took pictures with the cute baby alpaca in the garden. The hotel is located just few minutes walk from the main square, but it's quiet. Unfortunately we didn't have time to join the pisco sour class.”
“What a unique and comfortable place to base our stay in Cusco for our family of 6! The gardens in the courtyard were so beautiful, and even featured a resident parrot (Adobe). Wonderful property manager who was so responsive. ”
“Our stay in Cusco was already great and it got even better when we checked in at Belmond Nazarenas... the hotel is incredible, very well located and with a super attentive staff. Our suite, facing the pool, was huge and very comfortable. It's a place to come back to many times...”
“Warm welcome by the staff as we arrive very early in the morning, they let us to checkin earlier. So that we can enjoy a hot shower and good sleep after long flight from Hong Kong to cusco. The staff also help us to keep the luggage while we stayed two days in Machu Picchu. After we back from Machu Picchu, the luggage already in our room”
“The staff is really helpful.
The room has a space heater which is great for us drying our clothes.
Breakfast is always very good. If you leave early in morning, they can prepare your breakfast as takeout.
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“Great location, clean and well maintained property. Hotel staff was very helpful providing delicious made to order breakfast and provided to-go lunch as needed.”
“This charming boutique hotel features friendly staff and well-maintained facilities. Both the hotel and our room were clean and equipped with everything we needed for our stay. We truly enjoyed the stunning view from our room and the amazing breakfast offered each morning. The hotel is conveniently located in a walkable area of Cusco, with restaurants and the Plaza de Armas just a short walk away.”
"The hotel has an excellent location—very convenient for sightseeing, dining, and shopping. The staff were very friendly, especially the bell guy, who was warm and polite. However, the room was a bit dated, and the bathroom towels were not very clean, which didn’t quite match the price of the hotel.
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"This hotel is in the historical center of Cusco, it is very convenient to walk to the famous attractions, the staff of the hotel is very warm and friendly, willing to provide thoughtful service and assistance to the residents, we were in a hurry to catch the early bus to Machu Picchu, Francisca specially prepared breakfast for us to eat on the way, here, a special thank you to Francisca, a trustworthy lady."
"Good location. Staff are polite and helpful. Breakfast has lots of varieties and starts from 3:00am. Free airport shuttle bus service is an advantage."