“I did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading ,……
“The owner was extremely helpful. Turks is extremely expensive but the beaches were so pristine. Loved the guidance from the owner at every step on the way. Thanks. ”
“Spacious boathouses with great patio and terrace views. Very clean. Our boathouse had a few issues with the patio door lock and dryer not working which could not be fixed during our stay. Staff offered to move us but we decided shifting was not worth the effort. Dining is limited to 1 restaurant and the breakfast menu gets boring. Beach services are only towel and umbrella, no dining or drinks available. There is construction going on in the property but it is well managed snd not disturbing.”
“The staff was incredible from check in to check out. Anytime I had a question or needed anything they were on it. The staff that handled our room from beginning to end made sure the room was clean every day sometimes making a second trip. The view from the balcony was gorgeous. Make sure to check out their roof top bar and see my guy Wilder. Best bartender on the island. Alisha the manager and Lancy made sure we were taken care of when it came to food and drinks at their restaurant. The pool was……
“Fantastic Place to relax. Not crowded.. spacious and well maintained property. We are glad we went here. Only downside is Turks and Caicos is an expensive island but West Bay Cliv hands a great place to stay.”
“Awesome small scale property with great beach access and walkable to so many restaurants and shops. Grocery is a short walk and a great option to stock the condo. Tons to do or a great place to just relax. We never had issues finding plenty of beach or pool chairs any time of the day. The whole family agrees - we would go back in a heartbeat! ”