“The reception staff were exceptional. Teta and Lauraine stood out as they both went beyond and about to ensure we had the best from our stay. They are a true credit to the hotel. Bogdan was a super chap and was our waiter in the evening. Again a truly valuable member of the hotel staff. The only negative thing was the attitude of the maitre d' at night. Otherwise could not be faulted. A fabulous place to stay. Thank you.”