“The room was very spacious and clean. The swimming pool in the rooftop was perfect for the hot days. Breakfast has a lot of options and staff was very friendly everywhere. Location is very good, very close to night market.”
“I was asking a taxi from the hotel to airport. They offered me to take the hotel transfer which cost me 10Usd. As everyone know, the stardard rate for a taxi from airport to town cost only 7usd, so i ask if they can help me to book a taxi. The reception staff ask me to look for a taxi number MySELF and they help me call. WHAT!? Is it possible a five star hotel not having a taxi company number ? Tell your boss it's not the correct way to do business which make your guest feel uncomfortable……
“First, when we check-in and stayed in our room, we realized that we were stayed in the wrong room because when we check the size didn't match what we paid for. Then, we asked the front desk about it, and it seems they knew it. So, on our second day, they moved us into room that we were supposed to. ”
“The hotel is new but service is already in place. All are clean and well prepared. Breakfast list has enough choice and it is delicious. All staff are very helpful and we received a very warm welcome from the GM who has done a very good job. ”
“The hotel welcomed us like coming back to my home. Staff was staying at each corner, so it was very easy to ask any requests to the staff whenever I want. The ambience is like 1930’s, which takes me back to the good old time, and it matches to the Laos’s calm & slow atmosphere.
The most grateful thing I’ve had was that the hotel staff arranged the one day tour from the hotel to Vang Vieng even though I’d asked them few days before. For me who didn’t know much about Laos, this one day tour……
