“One of the most beautiful hotels I've ever walked into, the lobby and bar area was gorgeous and a great place for a nightcap as the day winds down. We were greeted by the staff upon check-in, and they were so friendly and took the time to show us the spots to hit around Bilbao. From there, each experience we had with the staff was splendid, helpful in reserving a taxi for an early morning flight, getting us wine at the bar, etc. Easily the most helpful and friendly staff I've experienced at a……