“I wanted to share a unique and uncommon help by Nia and the rest of the staff. She went far above and beyond to help me.
Upon arrival to the property, Expedia had not informed them of the booking. They were sold out and had no room. Nia made calls immediately to the nearby properties, secured a room, called for a taxi AND paid for it!! What service. I was totally blown away. Her service raises the bar for everyone in hospitality. ”
“When leaving the room, all electricity gets shut off. That means the refrigerator goes off as well. This basically means the cokes and beer gets warm. Would be great if there were a way for the fridge to stay on separately. ”
“Wir haben es geliebt. Der Service war unglaublich toll. Die Menschen super freundlich. Wir sind begeistert von dem Homestay. Es fühlte sich an wie zuhause. ”
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We had a wonderful time staying with Joan and his family. They were there to answer all our questions. The rooms were very clean and modern, the AC worked well, and it was spacious. He even offered us in room massage service for 200.000 vnd an hour - this was amazing !! Also the view from the balancing is AMAZING as advertised !
”
“The property is a beautiful hidden gem with views of the limestone peaks all around! The staff is very accommodating and insures that the guests are well taken care of!! The food is also amazing! I would highly recommend this place and will be coming back soon!! A must stay and location!!”
“Beautiful property in a quiet, tranquil location just outside Tam Coc. Friendly staff, delicious food and excellent massages at the in-house spa. Loved our stay at Nham Village!”
“This is a lovely resort that offers peace and calm after coming from Hanoi. The grounds are lush with an inviting swimming pool. They offer bikes that you can ride around on which was lots of fun. The rooms are well appointed.
Be aware you are not really close to amenities but taking a bike or a Grab to go into town to eat is very easy. The staff are very pleasant and helpful. We can recommend staying here! ”
“Super petit homestay tenu par une famille charmante. Au calme absolu, en pleine nature, à seulement 1km du centre de Tam Coc.
Chambres spacieuses et bien équipées.
Petit déj très bon.
Location scooter et vélo sur place.
Piscine propre.
Petites attentions très appréciables, notamment les fruits coupés et le thé au retour de balade.
Nous avons adoré notre séjour ❤️”
“Charmant petit hôtel dans une rue toute calme et à deux pas du départ des bateaux pour Tam Coc, et de toute son animation. Les chambres sont très lumineuses et très joliment décorées, les draps sont un vrai plaisir ! Tout est impeccable, tres propre et le personnel est adorable, la réceptionniste, très gentille parle même un parfait français ! Nous reviendrons avec plaisir ! ”
“Beautiful serene accomodation middle of mountains and rice paddies. Can’t be better than this. Bed was very comfortable and quiet. Room had all the amenities required for the stay. Shower was nice and hot. Swimming pool was amazingly clean and big to soak long day at Ninh Binh.
Breakfast was so delicious and just enough of options.
We accidentally broke the shower gel container at the room and costs 150,000 VND. But the lovely lady at the reception waived it for us. She even spoke to the grab……
“My family arrived at 8pm only to be greeted with a shocked look and being told that they did not have our 2 room booking. We were then asked to squeeze into a single unit, with the promise that the next night would as per our booking.
The next night, it seemed they sold our room to another guest and proposed we squeeze into the single room again.
We insisted on getting a new room and they (somehow magically) managed to clear one for us.
Poor service.
Also... The tap water there is brown.……
“The hotel rooms and hotel grounds are very beautiful. However, the only amenity was a pool and despite seeing staff diligently clean it, the pool still seemed a bit murky.
Staff were absolutely lovely and so helpful. We received a massage at the hotel and it wasn’t great — bright lights and lots of chatting (not as relaxing as we hoped). ”
“Just exceptional. The place is heaven. The staff at all levels is exceptional. Caring, funny and going above and beyond all the time to make us enjoying every seconds we stayes there. It will be a memory for life.
In particular, thank you so much to 3 people who made us feel special. Tam at the reception, duonz and Chi at the restaurant. Thank you so much. We will remember you forever. ”